Play Responsibly at Lugarbet Casino

Player-protection tools

Limits that help you stay in control

Place money limits before you play. Using deposit and loss limits can help you avoid spending more than you planned. If you set a deposit limit, it caps how much you can add to your account within a chosen period. Loss limits help you pause once your losses reach a level you select.

Session reminders

Long sessions can make it harder to keep track of time and spending. We use session reminders to encourage you to check in with yourself, review how your play is going, and decide whether to keep going or take a break.

Time-outs and self-management

When you need space, time-outs allow you to pause gambling activity for a period you choose. This can be useful if you feel your decisions are being driven by emotion rather than intention. Taking a short break can help you reset and play more safely.

Self-exclusion options

If you want a stronger step, self-exclusion can temporarily or permanently restrict access to gambling on your account. This is intended for times when you believe you may not be able to gamble safely, even with limits. You can choose a duration that fits your situation and review it when appropriate.

Warning signs of problem gambling

Recognising when to act

Problem gambling can affect anyone. Below are common warning signs that may indicate gambling is becoming harmful. If you notice these patterns in yourself or someone close to you, it’s a good time to use the tools above and reach out for help.

• Spending more than planned, or chasing losses after a losing session
• Using gambling to escape stress, anxiety, or low mood
• Needing to gamble with larger amounts to feel the same excitement
• Falling behind on bills, responsibilities, or commitments because of gambling
• Trying to cut back or stop but finding it difficult to do so
• Becoming irritable, restless, or preoccupied with gambling
• Hiding gambling activity or feeling guilt about losses

Small changes matter

Sometimes the first signs are subtle: increased frequency, reduced awareness of time, or repeated decisions you later regret. Treat early changes as a prompt to pause, set limits, and seek support.

How to get help

Support starts with a pause

If you feel you may be losing control, don’t wait for things to get worse. Take immediate steps by setting deposit and loss limits, using time-outs, or choosing self-exclusion. These actions can create breathing room while you decide your next move.

Ask for professional or community help

Professional support can help you understand what’s driving harmful gambling and develop strategies that work for you. If you’re unsure where to start, consider speaking with a qualified counsellor or contacting a dedicated gambling support service in your area.

Use responsible pathways on the site

We encourage you to review your account settings regularly. If you need to adjust your limits or take a break, use the controls available within your account. Clear boundaries can make it easier to regain control.

Talk to someone you trust

Sharing concerns with a trusted friend or family member can reduce isolation. You may find it easier to stop, or to stick to limits, when you have support and accountability.

Protecting minors

No gambling for minors

We do not want anyone under the legal gambling age to access gambling products. Protecting minors is a key part of responsible gambling. We aim to prevent underage participation by using appropriate account and user safeguards.

Account safeguards and access controls

Where relevant, access to the platform should be restricted by age verification processes and account controls. If you suspect that a minor has accessed an account, or if you have concerns about a child’s exposure to gambling, take steps to restrict access immediately and seek advice from appropriate support services.

Responsible messaging matters

Families and carers play an important role. If gambling is present at home, open, calm conversations about risks and boundaries can help reduce harm. Responsible gambling is strongest when players and their support networks work together.

Our notice about responsible play

Everything we do on Lugarbet Casino is intended to support safer play. Still, responsible gambling ultimately depends on you. Use the tools provided, set limits that feel realistic, and seek help as soon as you notice warning signs.